Cross-platform RGB, CMYK and HDR image editing and photo retouching…
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6 Feb 2008Forums, Bug Tracker and Wiki are not working for few hours already since HDD crashed in server hosting www.pixelcommunity.com website. Also Pixel activations are not working due to this crash. If you try to activate Pixel, it will report following error: Server is down, please try again later. Server is currently being installed on new HDD and all operations should be resumed until midnight today (GMT+1).
Sorry for any incovenience this may caused. In case you need to activate Pixel, you can contact support at kanzelsberger dot com by e-mail.
Update: Pixel activations are already resumed using older backup server.
More news: Server is finally back in server room in Bratislava and connected to internet. Data restoration might take another day, since it was acting as webhosting for many websites and also as DNS server. Thank you for your patience.
Final status: PixelCommunity.com is now fully functional. Forums have been restored in last known state, BugTracker is missing bug reports for few weeks and we were not able to restore Wiki at all, so this one is starting from scratch.
RGB, CMYK and HDR image editing and photo retouching for Windows, Mac OSX, Linux and others.
28 Responses to PixelCommunity.com is down
Ergo
February 7th, 2008 at 11:02 am
any ETA on next beta ?
xushi
February 8th, 2008 at 4:23 pm
Ouch, Don’t they have backups?
Anyway, if there’s anything I can do to help, give me a shout
For everything else, give site5.com a try.. haven’t disappointed me yet for years.
Pavel
February 9th, 2008 at 1:58 pm
Unfortunately they are not doing any backups, I was able to restore Bug tracker from older backup I had, but I’m still fighting with Forums and Wiki. Those seems to be corrupted too much. Data files for MySQL tables are corrupt and missing… but this is what you get when get free hosting, my own server is almost ready, I just need a server room where I can place it.
Ergo
February 9th, 2008 at 2:01 pm
“Data files for MySQL tables are corrupt and missing…” did you try repair table command on them ?
can you contact me ? i may be able to help ya , my main occupation is webdevelopement.
Ergo
February 9th, 2008 at 3:05 pm
btw. site5, isnint suitable for anything serious IMGO ( no offense ) they have opinion to be a very unrealiable company ( unless you are lucky to be on a stable server )
Pavel
February 9th, 2008 at 8:40 pm
Yeah sure I tried to repair inside phpmyadmin, but then I found out MySQL data files for those tables are missing on disk. That was due to ext3 corruption, I’m afraid that might be uncoverable. I was trying to find them in lost+found folder, but there are mostly not so important files recovered.
xushi
February 10th, 2008 at 1:53 pm
That’s so horrible. I mean how can a provider have such bad service?
Site5, yea I guess i’m on a good server.. I’m hosting my own 2 websites, along with 3 others, and 2 forums. All fine and well below any limitations. My friend accidentally deleted his work and they managed to retrieve it from backups..
But I guess if it’s something for a serious website like this one with money at steak etc.. A better host is needed. Or just host it yourself with lots of RAID
But seriously, if you need any help or temporary bandwidth/account, give me a shout at any time.
Pavel
February 10th, 2008 at 4:33 pm
Xushi: service is terrible because it is free and thank god I was using that only for pixelcommunity.com, otherwise I would have more troubles. I’m working on my own server and I hope to get it ready and serving web during next week. With my own server I will be able to setup regular backups on daily basis to another machine or disk. Thank you for your offer, If I’m in need of something I’ll let you know.
Draco
February 11th, 2008 at 1:47 pm
And how B8 progressing? If there is a chance to see it in this month yet?
Couzin2000
February 13th, 2008 at 6:44 pm
Hey Pavel, how’s about responding to your email?
Been awhile… where were you? Glad you’re back!
floogy
February 14th, 2008 at 12:31 pm
Is there a google cache for the wiki? archive.org?
But it seems, that other backup strategies are needed
floogy
February 14th, 2008 at 12:35 pm
archive.org doesn’t know the wiki, but google cache still got it. I don’t know how long it will offer the data:
http://209.85.129.104/search?q=cache:G5UqB9QhPuoJ:www.pixelcommunity.com/wiki/index.php/Main_Page+http://www.pixelcommunity.com/wiki/index.php/Main_Page&hl=de&ct=clnk&cd=1&client=firefox-a
floogy
February 14th, 2008 at 12:39 pm
Ok, it’s only the frontpage, that’s rather useless, to rebuild the wiki…
xushi
February 16th, 2008 at 4:40 pm
Pavel,
It seems to me that the forum isn’t working. When I login with my username, the forum is empty and I can’t see any posts, threads, sections, nothing.
When logged out, I can see everything.
Pavel
February 16th, 2008 at 9:19 pm
xushi: Yeah there are some problems with permission, I’m fixing that per request. Will fix yours now.
Jack
February 24th, 2008 at 9:34 pm
Any news for b8 ?
Javier
February 25th, 2008 at 7:04 pm
Yesterday I bought Pixel. Some problems: I installed the latest Ubuntu build. Things I need to work:
1- How do I resize a selection? Each time I go to resize it displays the total size of the picture not the selection. Also, It is impossible to transform a selected area with the mouse.
2- Color Variations tool does not work at all. It shows the preview but when you click the boxes they do not work.
3- Transformation tool seems not to work also.
Using Ubuntu Gutsy, 32bit Intel
Troy
February 26th, 2008 at 2:00 am
I recently purchased Pixel but was unable to activate the full version. I sent an e-mail to support@ several days ago but have not heard anything. Is there a different way to get support?
Jack
February 27th, 2008 at 8:30 pm
Any news ???
Pixel b8 was supposed to be released around Chirstmas, we are in March in a few days and still nothing !
Most of us paied for this software, so teh elast yo ucan do is to keep us informed !
Ergo
February 28th, 2008 at 3:26 pm
well, its about time we at least get some info what is going on with the project.
MSK
March 6th, 2008 at 5:31 am
Isn’t anyone going to fix permissions on the forums?!?
Fanta
March 6th, 2008 at 11:10 am
Jacks say’s right.!
Inform us please. Thank you.
Ergo
March 7th, 2008 at 6:48 pm
MSK permissions are fixel on per user basis – you have to contact pavel.
Proxy
March 8th, 2008 at 1:25 am
So, is this project dead?
Josh
March 23rd, 2008 at 8:47 pm
How goes it, Pavel? Any news?
Weasel73
March 29th, 2008 at 2:16 am
Ergo,
I wrote support@… on Mar 16th to fix my forum permissions and I still can not see anything other than my profile when I log in.
Weasel73
May 5th, 2008 at 3:00 am
Still no response to the forum permission request. I’m not in a hurry, but I can’t participate in the forum at all.
floogy
June 1st, 2008 at 11:15 pm
I noticed, that I got no longer permissions to nothing. Is this due to the server crash?
What’s up with this Project? It seems to be pretty dead since weeks.